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Standard return procedure
You may return your order free of charge within 14 days from the date of delivery, provided that returned items are unwashed, unworn and unaltered in any way. Items must be in their original condition with the tags attached.
Please note that items purchased in-store should be returned to the store of purchase. It is currently not possible to process these purchases from our central warehouse.
Reimbursement
1. It can take up to 14 business days for nikki intimo to receive, process and refund your returned merchandise and for your account to be credited.
2. If at the time of purchase you received a discount on the full order, this will be taken into account and the actual amount paid will be refunded.
3. Refunds will be made to the original form of payment. If you paid by e-gift card, you will receive a new e-gift card equal to the amount of your return.
4. Unfortunately, it is currently not possible to exchange or repair items.
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Low delivery costs
& 24/48h shipping from Prato
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Personalized customer service
& simplified returns
Company Information
Via Toscana 39/A 59100 Prato
VAT and Tax Code: 02439150976
Phone: +393343646480
Email: mydressfly@gmail.com
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